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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the common practice of providing a neighbor your house key into the technological age. It does away with the requirement for actual keys or passcodes and lets you control who can go in your Lafayette home and for what timeframe. Learn more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to tend to your plants, collect your mail, or take your dog out when you go out of town. Before, you would simply give them a house key. You now have a better option. Thanks to the innovative ADT Trusted Neighbor Feature, you no longer have to be concerned about missing keys or doors left open. 

What you’ll need is an ADT security system, a Google Nest doorbell camera, a smart door lock, and the ADT+ app that allows everything to function in unison. Here’s how it works: 

  1. You grant access to a trusted individual, like a neighbor or family member, through the ADT+ app.
  2. Next, you configure permissions. You can provide neighbors with timed access, letting them come and go during a particular timeframe, or event-based access. For example, if a delivery shows up, the system can release the door to allow your neighbor to bring it inside once it verifies them.
  3. Once you’ve programmed access, your Google Nest Doorbell with familiar face detection recognizes your neighbor when they come near the door.
  4. Your ADT system will deactivate the alarm and deactivate the lock when the approachee is confirmed as an approved guest.
  5. You get instant updates as your family member, friend, or neighbor comes and goes. The app also provides a detailed log. 
  6. Once the trusted neighbor leaves, your smart door lock automatically secures to protect your home.

You can grant access for anyone you would like, such as a dog walker, a maintenance worker, or a friend who arrives when you’re away. This service is also helpful during emergencies, specifically when you’re away. For instance, if a water sensor triggers, your system can provide event-driven access so an individual can enter and switch off the water. Programming permissions is easy with the user-friendly app. 

Improve Your Lafayette Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Lafayette home more adaptable and secure. This feature isn’t only for neighbors and guests, as you’ll benefit from the face recognition and auto-unlock capability when you have your hands full of kids or packages. Once you're inside, the door fastens behind you automatically.

Design Your ADT Home Security System In Lafayette With The Latest Features

Benefit from features like ADT Trusted Neighbor and Google Nest cameras with a new home security system in Lafayette from Secure24 Alarm Systems. An authorized ADT dealer, we’re pleased to deliver the latest technology from the leader in home security. Call (337) 306-6995 today to begin. Our well-trained team can answer your questions about Google Nest cameras, the ADT+ app, and how to make things work seamlessly.