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Security Systems in Lafayette
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Lafayette?

An alarm system should protect your home. But what actually transpires when your home security alarms go off in Lafayette? What actions should you take to help make sure you and your family are safe?

The most important first step is not to panic. You should understand that your 24-hour monitoring experts are there for you. Then follow these steps to be ready for any emergency.

Our Dedicated Representatives Are Focused On Your Safety

A security monitoring representative is immediately alerted when your Lafayette home security alarms go off. After a representative is alerted, they will call you without delay to determine what set off your home’s defense. Your system can trip for several different reasons, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flooding

  • Alarm tripped by accident

In situations when a device was set off by accident—like forgetting that the motion sensors are armed when you open a window— a representative will reach out to ask if you need help. Provide your predetermined password, and they'll cancel the alarm.

If you have an urgent situation, the monitoring agent will dispatch your local emergency services, including law enforcement, firefighters, and medical professionals, to your residence. They will even act as a contact point when you aren't at home. The monitoring agent can also inform authorities which security device was tripped, helping them prepare for a potentially life-threatening situation. The monitoring expert will maintain a connection with you to keep you in control and inform you what the next steps should be.

Here’s What You Should Do if Your Alarm Goes Off In Lafayette

Getting roused from bed in the wee hours of the morning to a security warning echoing through your house is terrifying—especially if you have no idea why it’s going off. The smartest thing to do is remain calm and follow these steps:

  • Before anything else, get somewhere safe. Collect your family and pets as quickly as possible and proceed to a protected area within your residence or exit as quickly as possible. It's a natural response to confront the emergency by yourself, but this can be incredibly dangerous. Instead, put a priority on trying to keep yourself and your family protected and letting the authorities resolve the crisis.

  • As a second step, utilize your smartphone’s convenient security app to remain in touch with your monitoring agent. They'll send authorities who will be en route to your residence in a flash.

  • Third, keep in close contact with your monitoring team and emergency professionals. You can get conferenced in, so everyone is speaking on the same line. Or, if you’re not able to be in direct contact with emergency services, you can still receive alerts via text. Even if your dealing with a false alarm, it's wise to keep adequately communicating with all teams so you will be ready should a legitimate crisis occur.

Be Prepared For Any Emergency in Lafayette with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures your family and your home are completely protected. With 24/7 monitoring, smart locking systems, and a range of sensors, your home will remain the secured refuge you’ve always wanted. Customize a comprehensive home security package by completing the form below or reach out to (337) 306-6995 to take the first step toward a secure property.